Privacy

How your information is handled.

Clear information about this website, Polar checkout, support enquiries and translation on your own Umbraco site.

Last updated: 14 October 2026

Who is responsible

Diplo Translator Omni is created and supported by Dan “Diplo” Booth. I am the controller for personal information I process to run this website and respond to enquiries. For privacy questions or requests, contact me through the contact page, where you can use the form or reveal the email address. Polar handles information for its checkout and customer portal under its own policies.

Information collected by this site

The Diplo Translator Omni marketing site is statically generated. It includes a private support contact form, but does not provide user accounts, comments or analytics, and does not intentionally set first-party tracking cookies.

Hosting

The site is delivered through Cloudflare Workers Static Assets. Cloudflare may process technical request data such as IP addresses, browser details, security signals and logs to deliver and protect the website. See Cloudflare's privacy policy for its handling of that information.

Purchases through Polar

Purchase and evaluation links take you to checkout hosted by Polar. Polar processes account, payment, billing, tax, receipt, subscription and licence information. This website does not receive or store your complete payment-card details.

I do not maintain a separate customer database or export and retain copies of Polar's customer records. I may consult customer, order or licence information in Polar when needed to help with a purchase, activation or support enquiry. Information you send directly in a support email is handled as described below.

Polar's retention, service providers, international processing and privacy rights are described in its privacy policy. Its legal policies page also links to buyer terms, data processing information and sub-processors. Contact Polar about information it holds through checkout or the customer portal.

Email and GitHub

You can optionally include Umbraco and Omni versions and a support summary copied from your installation. These technical details are included in the support email and handled with the same correspondence retention described below. Review them and remove private information before submitting.

The contact form collects your name, email address, enquiry category and message to answer your question. Cloudflare Workers processes the submission and Cloudflare Turnstile checks technical browser and security signals to reduce spam. Accepted messages are sent through Cloudflare to my Gmail inbox, where Google processes and stores support correspondence. The website does not create a separate support database. Application logs record submission references, outcomes and timings rather than your message, email address or raw IP address; Cloudflare may separately process technical request data as described above. See Cloudflare's privacy policy and Google's privacy policy.

If you email me, I process your email address, any name you provide, and the message or attachments to respond to your enquiry and provide support. My email service processes those messages to deliver and store correspondence. Please share only the information needed for the enquiry, and remove credentials and confidential content from screenshots, logs and attachments.

Support correspondence is kept while needed for ongoing support. Its retention depends on whether the enquiry remains active, whether the correspondence is needed for related follow-up, and whether a legal obligation requires it to be kept. It is deleted when no longer needed for those purposes.

If you open a public GitHub issue, your username, message and any attachments are displayed publicly and processed by GitHub. Do not include secrets or personal data you do not want made public. See GitHub's privacy statement for its processing and retention.

Why information is used

Where I process personal information to deliver and protect this website, answer enquiries or provide support, I rely on legitimate interests in running the site and helping its users. Where processing is necessary to take steps you request before entering a contract with me, or to fulfil a contract with you, I rely on that contractual purpose. Information may also be processed where necessary to comply with a legal obligation. These purposes do not create a separate customer database or mailing list.

Embedded media

Some pages include YouTube videos. The preview image is loaded from YouTube, which receives technical request information such as your IP address and browser details. The video player is not loaded until you choose to press Play. It uses YouTube's privacy-enhanced mode, but YouTube may still process information and use cookies or similar technologies when the player loads. See the cookie information page and Google's privacy policy for more detail.

Using Omni on your own site

Using the installed translator is separate from browsing this website. Omni sends selected, supported text, translation instructions and matching glossary rules through your site's configured Umbraco.AI provider. Translation content is not routed through a Diplo service or sent to me. The provider's policies govern how it handles requests; your site's Umbraco.AI audit, logging and Omni diagnostics settings may also retain request or response information.

Omni contacts Polar to activate, validate and deactivate licences and account for accepted evaluation runs. These requests include the licence key and relevant installation or activation identifiers; they do not send translation content to Polar. Licence state and translation metadata are also stored within your Umbraco installation. Your organisation is responsible for its site configuration, provider choice and handling of personal information in source content.

Third-party services and international processing

Cloudflare, Polar, GitHub and Google may process information in countries outside the UK. Their linked policies explain processing locations, retention and applicable transfer safeguards. The email service used for support also processes correspondence. Contact me if you need details about the service providers and safeguards relevant to information I handle.

Your privacy rights

Depending on the circumstances and lawful basis, you may have rights to access or correct your personal information, request erasure or restriction, object to processing, or receive a portable copy. Contact me through the contact page about information I handle. For records held by Polar or another service, use that service's privacy contact.

You can also complain to the UK's Information Commissioner's Office (ICO). Please contact me if you have a concern so I can try to resolve it.